The Medical Assistant / Administrative Support team member will primarily assist the Practice Manager and clinical team with patient communication, coordination, tracking, and daily administrative tasks. This employee must also remain knowledgeable in standard Medical Assistant duties and be available to provide clinical coverage when needed.

Primary Responsibilities
Assist with RPM patient communication and distribution.
Assist with lab communications and follow-up.
Assist the Practice Manager with additional tasks and projects as needed.

Medical Assistant / Backup Responsibilities
Room patients and obtain/document vital signs.
Update medications, allergies, and patient information.
Assist with patient calls, messages, and physician requests.
Coordinate labs, imaging, referrals, prescriptions, and other clinical orders.
Upload and maintain clinical documentation and results.
Assist with prior authorizations and medication requests as needed.
Maintain exam rooms and clinical supplies.
Provide Medical Assistant coverage during absences, staffing shortages, or increased patient volume.

Qualifications
Medical Assistant training or experience preferred.
Strong communication and organizational skills.
Ability to multitask and follow through on assigned responsibilities.
Comfortable working with EMR systems, email, fax, and other office communication systems.
Dependable, professional, and able to work independently and as part of a team.